Let’s get families covered.

Fabric finds members that traditional outreach misses – keeping them covered & in care.

Fabric Health exists to improve the health and well-being of busy families.

• where we started

We showed up at the laundromat with a folding table.

25,000 hours of in-person conversations in laundromats.

Moms were already spending two hours a week waiting on a wash cycle. We showed up with a laptop and a folding table and started talking. We understood what they needed help with: getting and staying insured and keeping food on their table. From that moment on, we got to work on helping families apply for Medicaid and SNAP.

What we learned: families don't want a call center. They want a group they trust that's actually on their side. That’s what Fabric is.

• where we are today

That trust became the Fabric Fam platform.

It goes wherever our families go: the laundromat, the food bank, and most of all, their phones. Families enroll with us. We assess eligibility and apply for Medicaid and SNAP. We even get families to the doctor. The best part? A real person is always there to hand-hold families through the process.

No appointments. No standing in line. No call centers.

A real person is always on the other end.

Why We're Different

Engagement is curated, thoughtful, and useful outreach to families that actually helps them solve a problem.

69% of Medicaid churn happens because of paperwork, not because families stop qualifying. That's one of the gaps Fabric closes, and it helps families keep food on the table and show up for care.

92%

of applications completed and submitted
80%

of members renew without a coverage gap
$61

PEPM in savings
$7,560

real dollars back in a family's pocket, average, per year

How it works

Four steps, one team, zero glitchy portals.

Our model — steps
01

Assess

We check coverage, walk through eligibility, and sort out work requirement rules together. No glitchy portals, call centers, or DHS offices, and we cover 16 languages.

02

Guide

We help identify and collect the documents families need to get approved, coaching them step by step. That gets us to 90% application completion.

03

Advocate

When the state gets it wrong, Fabric experts coach and advocate on a family's behalf. 69% of coverage loss comes down to paperwork, so we walk with members from assessment through renewal.

04

Keep your benefits

Applying is the beginning. We stay with families through renewals and care coordination, nudging them on what to submit, and when.

By meeting people where they are, in the time they have, Fabric Health is able to support the health and well-being of the Medicaid population.

Denise Napier
President and CEO, Jefferson Health Plans

Our Network

Fabric engages families most outreach programs never reach. Here's how we work with each kind of partner.

Health Plans

  • Grow and retain members

  • Complete HRAs and SDoH questionnaires

  • Keep contact info current

  • Close care gaps and drive quality

  • Improve member satisfaction

Providers

  • Grow and retain insured patients

  • Increase compensated care

  • Improve appointment completion

  • Drive quality improvement

Utilities

  • Drive LIHEAP and CAP participation

  • Increase energy efficiency adoption

  • Lower call center volume

  • Drive member satisfaction

Governments

  • Engage constituents where they already are

  • Support benefit applications and renewals

  • Get local feedback, and a partner to scale what works

Community Partners

  • Drive traffic through services families already want

  • Free up staff time on benefits enrollment

  • Give back to the neighborhood

Featured Partners

Featured News

Let's Talk!

Email us at partners@fabrichealth.org